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Terms & Conditions for Primrose Cottage, Keswick, Cumbria

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Welcome to Primrose Cottage and thank you for considering booking with us. When you make this booking you are entering an agreement with us. Please read the terms and conditions of booking below.
The quoted price includes electricity and gas, central heating, linen and cleaning. Please note it does not include towels.
We are happy for you to bring you dog, as long as this is agreed at the time of booking. There is no extra charge for bringing your dog, however your dog must never be left in the cottage or the garden unattended, and under no circumstances should your dog be allowed on any of the furniture.
We accept payment by cheque and by bank transfer. We ask for a deposit of 100 per week with the balance paid at least six weeks before the start of the holiday. If booking close to your stay then payments must be made by bank transfer.
Our parking space is designed for vehicles up to 4.8m/15'9" long. If your vehicle is left overhanging the curbstones and thus protruding into the rear lane it may cause a safety hazard and it is possible that you may be prosecuted. Please note that it is necessary to reverse into the space from the rear lane. You may park on Greta Street if you have either a larger vehicle, you have more than one vehicle, or if you prefer not to reverse park.
In the event of cancellation more than 6 weeks before the start of the holiday your deposit will only be refunded if the cottage is re-let for the same period. If you cancel within 6 weeks of your holiday the full balance remains due. This will however, be refunded if the cottage can be relet for the same period. Whilst we will endeavour to re-let the booking this may not be successful and you may wish to take out insurance to cover this eventuality.
                                          Arrival & Departure:      
The cottage will be available from 3 p.m. on the day of arrival to 10 a.m. on the day of departure. You are asked to leave the cottage clean and tidy, as we intend you to find it. This includes all the equipment and utensils that have been provided to make your stay pleasurable. While you will not necessarily be charged for minor items you should be aware that you will be liable for the costs of any breakages or damage.
                                          The small print:      
We regret that we are unable to accept liability to any member of the holiday party for any personal injury or sickness, loss or damage to property, including vehicles, however sustained or caused, nor for the loss or theft of property and/or money. If for any reason beyond our control the cottage is rendered unsuitable for letting on the date booked all monies paid by you will be returned in full, but there shall be no further claim against us.
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